pack2pack has implemented appropriate quality systems across all sites. The local management teams are responsible for the delivery of both products and services which comply with customers demands. By continuous improvement the company seeks to raise the levels of quality in line with the demands of customers and the ever changing legislative framework. Customer satisfaction is one of pack2pack major priorities and important for further growth. ‘p2p IBC Standard’ Specifically for IBCs, pack2pack has developed the ‘p2p IBC Standard’ which sets the minimum requirements on all IBC related activities for p2p sites & p2p partners. With this ‘p2p IBC Standard’ the standard is designed to allow customers and regulators to be assured of common and legally complaint practices across p2p’s IBC operations. The ‘p2p IBC Standard’ describes the Quality Assurance Program for the handling and reprocessing of IBC Packaging by p2p sites & p2p partners.